On word of mouth reputation from old timers, started having our Volvos serviced and fixed here 10 years ago, and we've been extremely satisfied customers ever since. Absolutely tops integrity. Thoroughly knowledgeable. Timely. Friendly. They do what needs to be done correctly the first time and do not recommend work that does not need to be done. No staff turn-over whatsoever. Everyone here gets to know the customers personally and treats them like family. Prices run about 40% below dealers. They stick with their estimates; any repair can uncover other needed repairs, and these have always been actually need and at a fair price. By having Swedish Auto do regular maintenance, things that have cropped up have turned out to be relative minor almost every time (especially given that 18-year-old cars have parts that do wear out); everything that has needed attention has been right in line for the model/age/mileage. Do business with Tokyo Town / Swedish Auto with complete confidence. Oh, they provide regular customers with loaner cars during service.