Had a wonderful experience with HRM! My almost 10 year old car started making a noise last week which had me worried and stressed, and HRM couldn’t have done a better job of taking care of it. I had the pleasure of speaking with Ron to set up my appointment over the phone, dropped my car off in the evening, and the repairs needed were quickly done within a few hours the next morning. Ron took the time to explain the issue that was causing the sound and repairs needed, kept me updated throughout the process, and was so kind and courteous to me throughout my experience. He also let me know the overall shape my car was in, which made me feel so relieved picking it up as I drive far for work and want to feel that my car is safe and reliable.
In the fast paced world of today, it was so refreshing to have such a kind and delightful experience with HRM. My car was repaired wonderfully, in such a quick, easy, and efficient manner, and it was such exceptionally great customer service. I very much trust them with my car as everything is straightforward and upfront, and I feel lucky and fortunate to be a customer here. Will be taking my car here for all issues/maintenance from now on!